SPIF’D Platform Launch
Led the product strategy and launch of SPIF’D, a dealer-facing platform supporting payments, device activations, and service flows for major U.S. carriers. Focused on streamlining UX across 13K+ retailer locations while maintaining operational continuity during a platform migration.
Inventory & Invoicing Module
Designed and shipped a modular invoicing system with draft, checkout, reprint, and credit card processing flows. Integrated with inventory logic to enable device sales and support multi-carrier operations.
Digital Wallet & ACH Integration
Implemented digital wallet and ACH capabilities across multiple carrier platforms, increasing payment flexibility and aligning with PCI and FCC compliance requirements.
Self-Service Machine (SSM) Features
Supported hardware integration efforts by enabling payment validation and workflow logic for self-service telecom kiosks, including BAU (bill acceptor unit) support and service plan selection.
Contributed to improvements in a SIM and device ordering marketplace, including UX updates, banner upload functionality, and internal tooling to streamline fulfillment operations.